Personal safety is important when you take part in any kind of learning. You have the right to be and feel safe.
People should not harm or abuse you, or threaten to do this. Your responsibilities are to respect other people's rights to safety, and not to harm or abuse others, or threaten to harm or abuse them.
There are staff available who are there to support you and make your experience with Learn Telford a safe one.
People should not hurt you by carrying out any physical violence such as hitting, kicking, pinching, burning, pushing, binding or tying you up.
People should not:
Psychological or Emotional Abuse
People should not upset you by carrying out any psychological or emotional abuse such as bullying, harassment, taunting, teasing, or making belittling remarks about you.
If you have personal care support, people who are there to support you should not neglect you or ignore you if you ask for their help.
People should not take away your rights to basic living needs such as shelter, food and water, clothing and medicine. People should not take away your right to make your own decisions.
Financial, Money or Material Abuse
People should not steal from you or bully you into handing over your money or possessions.
If you think you have been hurt or abused by a member of staff, visitor, someone on your course, a fellow user of the service or anyone else, you should report this as soon as possible.
If you are feeling depressed or are having thoughts about harming yourself, there are also people who can help you.
Tell a trusted member of staff what is happening, or call:
Out of Hours Duty Team - 01952 676500
Police (non-emergency) - 101
Crime Stoppers - 0800 555111
Citizens Advice Bureau Advice Line - 0300 330 1165 (Telford & Wrekin local office 01952 567193)
Family Connect - 01952 385385 (Out of Hours 01952 676500)
Housing Hotline, including rough sleeping and refuge for anyone suffering from domestic violence - 01952 381925
Samaritans (24hrs) - 116123
Shropshire Domestic Abuse Helpline - 0300 303 1191
Shropshire Mental Health Access - 0300 124 0365
Suzy Lamplugh Trust (National Stalking Helpline) - 0808 802 0300
Telford Stars (Drug and Alcohol Services) - 0300 456 4291
[Contact details in this section were correct in February 2021]
During your course, your tutor will discuss the topic of extremism and radicalisation in all its forms with you as a group, as is required by the government.
British Values are: