Information, Advice & Guidance

Information on Courses and Learning

Whether you are looking for a course to improve your skills and knowledge, or to help you support your children, you can find all the latest information on Learn Telford by visiting  or call us on 01952 382888.

Can’t find what you are looking for?

Other learning providers offering courses in this area are:

You may also want to consider distance learning courses which can be studied online at home.

  • Vision2learn – offer a range of FREE qualifications studied online
  • Shrewsbury College ( - 01743 342333)
  • Hereford and Ludlow College – FREE vocational courses on a range of subjects. National Careers service can send out registration packs (link to page)
  • Alison – a range of FREE to access courses on a range of subjects. Certified (at cost) but not a qualification (
  • The Open University – offers a range of courses including University degrees (

Careers Advice

The National Careers Service (NCS) provides information, advice and guidance to help you make decisions on learning, training and work opportunities. The service offers free confidential and impartial advice. This is supported by qualified careers advisers who you can access at different venues throughout the Telford and Shropshire area.

The National Careers Service can help you in the following areas:

  • Build a winning CV.
  • Give you Interview tips and techniques.
  • Career choice and direction.
  • Local labour market information – the latest Job vacancies and employment options in Telford.
  • Identify your skills to help you decide your future.
  • What is the right course for you to support your career goals.
  • Identifying and applying for suitable apprenticeships.
  • Funding and financial support available for you.

To book an appointment to see a careers adviser in Telford call 01952 382888.

You can also access the National Careers Service by contacting them directly on 0800 100 900 or you can visit their website.


People volunteer for a variety of reasons.  It is a great way to learn new skills and gain experience. Volunteering can also help people build confidence and self-esteem, and meet new people. is a database of UK volunteering opportunities. You can search more than a million volunteering opportunities by interest, activity or location and then apply online

Telford's all age online community directory gives you the option to search a wide range of volunteering opportunities within the Telford area

Employment and C.V. Support

Job Junctions

These are drop-in sessions that take weekly at various locations across Telford. At Job Junctions the friendly staff can help you with your job search, building a C.V. and also provide a range of advice and guidance on local employment opportunities.

You don't need to book an appointment to attend a Job Junction, you can just turn up.

For times and venues follow this link:

You can also visit the Job Box website ( and the Facebook page ( to find out about local vacancies and don’t forget The National Careers Service.


Employment Advisory Support Team (EAST)

The Employment Advisory Support Team (EAST) is a service for people who:

  • have a significant disability or health need that could impact on gaining or retaining employment
  • have a keenness to want to explore options to find suitable employment

EAST offer employment support for people with learning difficulties, physical disabilities, mental health conditions and complex needs.

To book an appointment to see an advisor call 01952 382888.


Job Box Mentors

A free service designed to support unemployed people.

Job Mentors can work with unemployed aged 18-24. They can help you to think about your options and help you plan a way forward. They can help with searching for and finding work or learning opportunities. They can also help in putting together CVs and applications as well as helping people prepare for an interview. They keep up to date with what’s going on in the Telford area and sometimes know about upcoming jobs before they’re advertised!

So whether you need more intensive support, or just wants a bit of help practicing some interview questions Job Box Mentors have the time, skills and knowledge to be able to help them succeed.

To book an appointment to see an advisor call 01952 382888.


Community Learning Team

We can offer you a range of support to help you make an informed choices about learning, training or employment needs and the service holds the Matrix standard to ensure that we provide high quality advice and guidance.

Our staff team based in local communities can provide you with a wide range of advice on learning and employment opportunities that are local to you as well as support with job search, CV writing, interview skills and much more.

Below is a list of staff in the Community Learning Team, please do contact them if you would like to talk about what your options are or have any questions about anything listed above.

Staff Name Phone Number Email Address Area of Telford Covered
Stephen Blake 07800671797 Supporting the Brookside area
Richard Shaw 07973812639 supporting the Sutton Hill and Tweedale area
Clare Nelson 07800671757 supporting the Donnington area
Mandy Jenkins 07794999282 supporting the Woodside and Dawley area
Rob Hedison 07976710840 Supporting the Wellington, Hadley and Leegomery areas 
Anita Ahir 07866619328  supporting the Wellington, Arleston and Oakengates areas
Marie Blake 07976100604 Any area not listed above